- Equipment: Confirm the event on-site contact has the necessary equipment to broadcast an audio signal to a remote live captioner for the duration of the event. This includes an electronic device and a microphone. Our office can lend this equipment if necessary, to provide access.
- Confirm the electronic device can access the web conference session at the location of the event using Zoom, Skype, etc.
- Confirm the location of event has internet access or an audio/visual system capable of transmitting an audio signal to remote live captioner prior to the event. If internet access is not available or unreliable, cellular coverage may be available. Best to check ahead of time. There may be an audio/visual technician that supports the location and can assist in broadcasting the audio signal. If you have questions, contact access@berkeley.edu.
- Collect necessary Information. Gather all relevant information about event required in Communications Form. People can view the captioned content in a dedicated web conferencing window built-into the dashboard or at a separate website. Ask the recipient of the services how they want to access the captioned content.
- Create web conference/meeting. (See university Video Conferencing) resources)
- Gather information on web conference meeting ID and password (if required). Paste information into Communications Request form (this information will be provided to the vendor).
- Acquire API Token for web conference. (Needed if captioned content will be provided in a Zoom window. Locate and click the “Closed Caption” button in the Zoom meeting window. Click the “Copy the API Token “button and This will automatically copy the API Token to the computer clipboard. Paste the API token into the Communications Request form (this information will be provided to the vendor).
- Submit a completed Communications Request form to DAC (The more complete the information the better we can secure services. if there are issues acquiring the Web Conference meeting ID, contact Dr. Derek Coates at dcoates@berkeley.edu).
- If captions are to be provided through a separate website, acquire web address from the Remote live captioning vendor. The URL will be sent by email to the on-site contact person or the recipient of services, please confirm receipt.
- 5 to 10 minutes before the event, the remote captioner will attempt to join the web conference session. Confirm the meeting host grants access.
- Confirm the recipient of services is able to access captioned content through either the projected equipment, the web conference dashboard, or the separate dedicated website.