Complaint Procedure

Students, staff, faculty, and visitors have the right to raise concerns when they believe disability discrimination has occurred. This page explains the options for addressing disability-related complaints and connects users with relevant policies and support offices

Procedures, guides, information and resources about making disability related complaints or grievances

Primary Partners

Trainings


FAQs

Where can I find details of UC Berkeley’s disability complaints procedures?

Our Disability Complaints Procedure page provides information on who to speak to and how to file a disability-related complaint, depending on who your complaint may be about. .

Who determines if I have been discriminated against?

Complaints about disability discrimination are investigated by the Office for the Prevention of Harassment and Discrimination (OPHD) which is the department that would carry out an investigation to determine if you have been discriminated against. a webpage that is updated regularly to reflect their events.

What if I just want to chat with someone and not file a complaint?

Steve Johnston, the Senior Advisor on Disability Policy and Practice, holds a drop-in session every two weeks on Thursday afternoon where you can ask any questions about anything to do with disability or accessibility. You can also email Steve at stevejohnston@berkeley.edu to ask any questions. If you disclose that something has happened that could be said to be discrimination, Steve is a mandatory reporter and must inform OPHD but that will not necessarily start an investigation.

I think there has been an error in the determination of my accommodations. Can I have this decision reviewed?

Yes, DAC can review decisions about accommodations on request. Please complete our Contact Us form as ‘something else’ and provide as much detail as possible. Someone will reach out to you.

Who do I contact for more information?

You can email access@berkeley.edu or complete our online form for more information.