Loop Approval Process

All Users

  1. Submit a loop request.

Non-DSP Students

  1. Respond to the email with documentation outlining your injury. That could include a picture of an aftercare visit summary from a medical provider, or any other reasonable documentation of your need.
  2. Download the Loop app: The Loop is available for Android(link is external) and iPhone(link is external) at these links.
  3. Sign into your Loop account: In the app, click “Sign In”, and follow the prompt to enter your CalNet ID and passphrase.
    You must have access to your CalNet ID 2-step verification while signing into the app!
  4. Receiving Loop approval: Once you sign into your account, notify Disability Access & Compliance from your @berkeley.edu email address (to access@berkeley.edu(link sends e-mail)). DAC will then activate your account for the Loop.
  5. Ride away! You should be set to use the loop within two business days of providing a note and setting up your account. If you encounter issues, please let us know.

Active DSP students

If you need ongoing access to the Loop, please contact your Disability Specialist to discuss your transportation needs and to receive approval for campus transportation services. If you are a DSP student, but need the Loop for a temporary disability, please follow the “Non-DSP Students” instructions.

  1. Sign into your Loop account: In the app, click “Sign In”, and follow the prompt to enter your CalNet ID and passphrase. Important: You must have access to your CalNet ID 2-step verification while signing into the app!
  2. Receiving Loop approval: Once you sign into your account, notify your DSP Specialist that you have registered for the Loop and need authorization.They will notify Disability Access & Compliance and we will then activate your account for the Loop.
  3. Ride away! You should be set to use the loop within two business days of notifying DSP that your account is set up. If you encounter issues, please let us know ASAP.

    Academic Appointees

    Academic Appointees (APM definition of academic appointee) need to submit an application for the Loop cart.  Once your application is received you will be given instructions about how to submit medical documentation of disability directly to Disability Management Services  (DMS).  Your Loop cart account will be temporarily activated for two weeks to give you time to send your documentation to DMS if you download the Tripshot app, set-up the app, and register the app, and send an email to access@berkeley.edu to notify DAC that your Tripshot account is ready to be activated

    Staff

    Staff need to submit an application for the Loop cart.  You will then receive instructions about how to submit documentation of disability directly to the ADA Specialist in the office of People and Culture.  Your Loop cart account will be temporarily activated for two weeks to give you time to send your documentation to the ADA Specialist if you download the Tripshot app, set-up the app, register the app, and send an email to access@berkeley.edu to notify DAC that your Tripshot account is ready to be activated.

    Guests and Visitors 

    Guests and Visitors need to contact the university department/unit that invited them or the department/unit sponsoring the event/program they are attending to request to use the Loop cart. The department/unit will designate an employee who will submit an application on behalf of guests/visitors. Sponsoring department/unit will have employee download/register the Tripshot app to grant access.

You can expect your activation for the Loop no later than two business days after you make your request. In most cases, requests are processed within a business day.

If you request Loop access for consecutive semesters or expect to require mobility accommodations (such as the Loop) in order to transport yourself across campus on an ongoing basis, you are encouraged to apply for the DSP. This will allow you to access the Loop without renewing the service each term. Information about the DSP application process is available at dsp.berkeley.edu.

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